BDA Shipping & Returns
Pricing and Delivery for Books
United Kingdom
All prices for books quoted are without postage unless specifically stated. Please allow 7 days for your goods to arrive before chasing an order. Our contact details are: shop@bdadyslexia.org.uk.
We do accept purchase orders for purchases over £100. Orders will not be shipped until payment has been received.
Outside United Kingom
Customers from outside the UK will be charged extra for shipping according to the weight of your parcel.
Pricing and Delivery for Other Items and VAT
United Kingdom
Multiple shipping charges may apply for multi-part orders.
Here is our current shipping charges:
Order total from a single supplier:
£0- £10. | £3.00 +VAT |
£10- £25. | £3.95 +VAT |
£25- £59.99 | £4.95 +VAT |
£60 - £250 | £9.00 +VAT |
£250 - £500 | £10.00 +VAT |
£500 - £1,000 | £12.50 +VAT |
£1,000 - £4,000 | £15.00 +VAT |
£4,000+ | £25.00 +VAT |
Outside United Kingom
Customers from outside the UK will be charged extra for shipping according to the weight of your parcel.
Returns Policy
At the BDA we want you to be delighted every time you shop with us. Accordingly, we know you might wish to make an occasional return – and we aim to make the return process as pleasant as possible. Here is what you need to know.
All items sold by us have a 30 day money back guarantee – unless otherwise noted at the time of purchase.
Certain conditions must be met in order to qualify for returning a product:
The BDA will process your credit when the item is received and confirmed in good condition. Please allow up to two billing cycles for the credit to appear on your credit card statement.
The BDA will reimburse you in the same form as payment received at the time of purchase. That is, if you paid using a credit card, we will reimburse you via credit card credit transaction.
The BDA will reimburse you equal to the base amount you paid for the item.
* Please note that we will typically incur shipping charges if you received damaged or defective merchandise. If you wish to replace a damaged or defective item, please contact the BDA to replace the order.
Should you have any enquiries regarding the BDA Return Policy, or about your possible return, please contact us today on: 01344 381 563 or at shop@bdadyslexia.org.uk.
As always, we thank you for your custom.
BDA Store Staff